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We all know that optimizing the user and customer experience is vital for long-term business success, especially in the ecommerce industry. With this in mind, we’ve complied a list of 10 examples of why and how ecommerce players benefit from listening
The post 10 Reasons You Should Ask For User Feedback appeared first on Usabilla Blog.
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Get a sneak peek inside a new ebook by Rian van der Merwe, UX Director at Jive Software.
The post Free e-book: Practical User Research for Enterprise UX appeared first on Studio by UXPin.
Get a sneak peek inside a new ebook by Rian van der Merwe, UX Director at Jive Software.
The post Free e-book: Practical User Research for Enterprise UX appeared first on Studio by UXPin.
It can be intimidating to get into user experience, especially if you’re a newbie who isn’t quite sure what to do at first. Fear not, these 12 tools will help you get to speed in no time. Even if you’re not a newbie, we’re betting that you can still use these tools to get better at what you’re doing!
Andrew Shorten is the Director of Project Management at Adobe and part of the Project Comet team. Comet is the codename for Adobe’s new UX/wireframing program meant to provide real UI design tools and offer an alternative to Sketch.
There was a time when the best website design was the one packed up with some cool new features, a weird navigation and anything else that the designer thought looked good. We trusted the designer’s taste and opinion often even more than our logic.
Simplicity. Throwing too many elements at your readers at once is a good way to drive them into information overload. Too much at once does nothing to help the viewer interact with a webpage, and it may send them scrambling for the back button.
Even in the ancient times people knew about the great power of motion. Literature, art, folklore, technologies all witness numerous attempts of people to explain motion as one of the brightest features of life.
You’ve probably heard the terms UX and CX, and how they’re the key to your company’s success. Many still aren’t clear, however about what the difference is between the two concepts. Perhaps you’re under the impression that only one of them is worth investing in, or that they’re both the same thing.
Great design is a collaboration. Great products are created when a team comes together, identifies and embraces a true problem or opportunity, and then allows each member to execute based on their specific expertise.
Josie shook the television remote furiously—her digital recording device was refusing to record the upcoming episode of The Great British Bake Off. Frustrated, she opened up her laptop and searched the help site for the recorder.
The use of mobile apps has risen sharply in recent years, and so too has their importance to many businesses and organizations. Driven by the prevalence of smart phones, tablets and mobile internet connections, recent data revealed that since 2008, 100 billion apps have been downloaded from Apple’s App Store alone.
A big part of being a UX designer is knowing how and when to use web elements appropriately. Offering shortcuts and streamlining a user experience can be incredibly satisfying, especially when it also simplifies the overall look and feel of a web page.
UX designers know better than anyone — it’s what’s inside that counts. As in, the user’s thoughts and feelings, and how those affect what they say and do. That’s where the empathy map comes in.
January 4, 2016
We all want to create products that make people’s lives easier and more enjoyable, products that delight people around us and ourselves. Creating great experiences starts with understanding your users, their behavior, motivations and goals.
Remote user studies are ideal for getting insights from end-users who may be located anywhere in the world. These studies provide access to a larger pool of potential customers, cut out travel time, and can significantly lower the cost of usability testing.
In this article I would like to discuss methods and tools for effective remote UX research, as well as how to make sure your research findings are put to good use.
Remote user research has two key advantages over traditional testing:
By Anna Iurchenko via UX Magazine
Finding and fixing usability problems in an interface leads to a better user experience.
We often think of usability testing as the only method for evaluating the usability of a website or application. There are, however, other methods that can help uncover usability problems.
These methods can be broken down into empirical (usability testing, surveys, and analytics) or inspection methods (expert review, heuristic evaluation, cognitive walkthrough, and guideline review).
Each has their pros and cons but all can be a part of an organization’s approach for uncovering problems and creating a better user experience.
A step-by-step process to creating an empathy map as a lean user persona.
The post The Practical Guide to Empathy Maps: 10-Minute User Personas appeared first on Studio by UXPin.